FREQUENTLY ASKED QUESTIONS

We accept any minimum order, even just one single chair.

About samples, those can be sent by sharing a container, or alternatively by air freight.

For full order, we advice to mix Your order with small items, like handicrafts, so we can take the full advantage of the spaces of the container.

Normally, the production process take from 30 to 45 days, depends on the quantity of the orders we have, and the weather we have here. However, we will try to do our best to make it faster.

The prices for our products and services are negotiable. Please do not hesitate to contact us.

About terms of payments, please note that all payments should be made in US dollars, or EURO, or Pound Sterling.

We accept:

  1. Telegraphic transfer, with at least 40% down payment. The balance payment should be made ASAP after shipment, once the bill of lading is sent to You.
  2. Irrevocable L/C at sight 100%.
  3. Combination of telegraphic transfer and irrevocable L/C at sight.

Please, inform us before and after sending any payment to our banks.

We always try to do our best for You and try to avoid any mistake. However, if You have compliance, please send us photos of the products You bought from us, as proofs for the damage or broken products. We will try to see whether the case is caused by the low quality materials we use here, or because of our staffs, or because of Your staff’s negligence when they take the products out from the containers. And, if the case is because of us, then we will replace the broken or damage products within the following shipments.

We are glad to know that You feel no hesitation in contacting us. Please, You can contact us by email, WhatsApp us at +62 853 2462 5813, or by making a call to that number, or by fax, or by post, or by filling our contact form, and or by visiting us directly. Please inform us before visit us, to avoid any collision in our schedule, so we can serve You with our best.

Here is our address :

Jl. Desa Blok Jelawe Kidul, RT. 007, RW. 003,

Desa Karangsari, Kecamatan Weru, Kabupaten Cirebon

West Java, Indonesia